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Finger Wag Usability
He got a real chuckle out of the finger wagging at him. Love a user interaction that elicits emotions. He tried to upload multiple files at once, but the application can only process one at a time. As...
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WP Engine Onboarding
I like how WP Engine orientates you to their product, aka onboarding. The help button opens up a sidebar to the right, and if you click on a topic a voice recorded tutorial starts. You can control the...
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The only interstitial popup I’ve ever liked
This is the only interstitial popup I’ve ever liked. When visiting a UX company’s website, the contact page presented this: Why do I like this one? It makes me feel like I am talking directly to the...
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Matching User Emotion in the Buying Experience
If you want me to buy something, you have to match my user emotion at that moment. Meaning, you can’t present something to me, the user, until I’m ready. I am presented with a bra manufacturer post on...
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Adobe Attempts to Ease User Pain Points
I purchased a new computer and had to download Adobe’s Acrobat. The software wanted to associate pdf files to Acrobat, so I thought “of course, why not?” and clicked okay (or change, or something). A...
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Hamburger Menu Goes Full Width
While checking my account at American Express, they offer a hamburger icon in the upper left corner and instead of a typical drop down effect, the menu goes full screen. I thought this is an elegant...
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Hubzu Made Me Click
For the first time (ever) I visited the Hubzu website and without thinking about it, I habitually clicked the “alerts” notification icon in the upper right corner. Why did I do that?...
View ArticleI almost clicked it – Google Play
OH MY GOD Y’all I almost clicked it… #usability I opened Google play, and the green “Listen Now” button is in the ad. I *almost* clicked it, and now I’m appalled. Should the ad violate a terms of...
View ArticleFocus Group: Online Tools
My focus group was conducted (in 2006) to discuss issues with online websites in general. This was a forum to collect thoughts and opinions from users. It shows us that people in general are favorable...
View ArticleAd Seen in Captcha
I was filling out a form and came across one of those captchas. to get the image verification code, I had to watch an ad first, right in the form. The post Ad Seen in Captcha appeared first on Sandy...
View ArticleChicken Animation: How to Enhance the User Experience?
I’m having difficulty moving forward on creating an animated chicken on Mom’s website, so I forced myself to get out paper and pencil and allowed myself to explore. What did I want this damn thing to...
View ArticleWhere to Find Users
Sandy’s list of where to find usability participants: current customers (ask client) employees (ask client) existing website Guerrilla user testing (coffee shop) https://www.respondent.io/...
View ArticleThe appearing/disappearing button
An update to WordPress has removed my ability to “view page” from the top utility menu. It was replaced by an appearing/disappearing button that displays “view page” only after you click “publish”....
View ArticleMailchimp Cookie Policy
Mailchimp ux guide has a “customize settings” button regarding the cookie policy. At first, it looks like an impressive usability tactic… but the more I look at it I think “Really? Do we really need...
View ArticleAsking for Users
I’m writing an email to ask current clients to participate in a usability interview. Here are some resources to help word the asking: The post Asking for Users appeared first on Sandy Nichols.
View ArticleUser Frustration Signals
By collecting, monitoring, and interpreting user data we can proactively see user frustration signals. Some of the signals are: Rage Clicks: repeated clicking on an element Error and Dead Clicks:...
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